Terms of Service

Last updated: June 2026

These Terms of Service ("Terms") govern your access to and use of the Spore platform. Please read them carefully. By creating an account or using Spore, you agree to be bound by these Terms.

On this page

• 1. Introduction
• 2. The Service
• 3. Accounts and Organizations
• 4. Acceptable Use
• 5. Customer Content and Data Protection
• 6. Your Compliance Obligations
• 7. Plans, Credits, and Payment
• 8. Intellectual Property
• 9. Third-Party Services
• 10. Disclaimer of Warranties
• 11. Limitation of Liability
• 12. Indemnification
• 13. Confidentiality
• 14. Term and Termination
• 15. Changes to These Terms
• 16. Governing Law and Jurisdiction
• 17. Contact Us

1. Introduction

The Spore platform is provided by:

Sporenet OÜ (operating as Spore)

Erika tn 14, Põhja-Tallinna linnaosa

10416 Tallinn, Harju maakond

Estonia

Registry code: 16686175

By accessing or using the platform, you ("Customer", "you", or "your") agree to these Terms. If you are agreeing on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.

2. The Service

Spore is a self-serve platform for data enrichment, lead research, and related workflows. The platform lets you, among other things:

• Build and manage segments of companies and contacts
• Run enrichment and research workflows that draw on publicly available sources
• Use in-product AI features and an API
• Collaborate with team members within an organization

We may update, add, or remove features over time. Specific functionality and limits depend on your plan as described on our pricing page and in the platform.

3. Accounts and Organizations

To use the platform you must create an account. You agree to:

• Provide accurate and complete registration information and keep it up to date
• Keep your login credentials confidential and secure
• Be responsible for all activity that occurs under your account and within your organization
• Notify us promptly of any unauthorized use of your account

Organizations may invite team members and assign roles (such as owner, admin, or member). The organization owner is responsible for managing access and for the actions of all members.

4. Acceptable Use

You agree not to:

• Use the platform for any unlawful purpose or in violation of any applicable law or regulation
• Use enriched data or the platform to send unsolicited spam, harass individuals, or otherwise violate privacy or electronic communications laws
• Infringe the intellectual property or other rights of any third party
• Upload malicious code or attempt to gain unauthorized access to our systems or other customers' data
• Interfere with, disrupt, or place undue load on the platform or its infrastructure
• Circumvent usage limits, credit accounting, or access controls
• Resell or provide the platform to third parties except as expressly permitted

We may suspend or limit access if we reasonably believe your use violates these Terms or threatens the security or integrity of the platform.

5. Customer Content and Data Protection

"Customer Content" means the data you upload, import, or generate through the platform, including contacts, leads, and enrichment results.

• As between you and us, you own and are responsible for your Customer Content.
• For personal data within Customer Content, you are the data controller and we act as your processor. We process Customer Content only to provide the platform and on your documented instructions.
• Our processing of personal data is described in our Privacy Policy and governed by our Data Processing Agreement, which is incorporated into these Terms.

You grant us the limited right to host, process, and transmit Customer Content as necessary to operate and improve the platform and to provide support.

6. Your Compliance Obligations

The platform helps you compile and process business contact information from publicly available sources. You acknowledge and agree that you will:

• Establish and document an appropriate legal basis (such as legitimate interest under GDPR Article 6(1)(f)) before processing or contacting any individual using data obtained through the platform
• Comply with all applicable laws, including GDPR, the ePrivacy Directive, CAN-SPAM, and CASL, in every relevant jurisdiction
• Conduct any required legitimate interest assessments or data protection impact assessments
• Respond to data subject requests, objections, and complaints relating to your use of the data
• Independently verify data before relying on it for business decisions
• Not use the platform or its outputs for unlawful, deceptive, or harmful purposes

You are solely responsible for how you use the platform and any data obtained through it.

7. Plans, Credits, and Payment

• Plans and credits: The platform is offered through free and paid plans and a credit system. Credits are consumed when you run enrichment and other paid features, at the rates shown in the platform.
• Fees: Paid plans are billed in advance on a monthly or annual basis through Stripe. Credit top-ups are charged at purchase.
• Billing authority: You authorize us and our payment processor to charge your chosen payment method for all applicable fees and renewals.
• Renewals: Subscriptions renew automatically for the same period unless cancelled before the renewal date. You can cancel at any time, effective at the end of the current billing period.
• Refunds: Except where required by law, fees and consumed credits are non-refundable.
• Taxes: Fees are exclusive of applicable taxes, which you are responsible for.
• Non-payment: We may suspend or downgrade access if payment fails or fees remain unpaid.

8. Intellectual Property

• Our IP: The platform, including its software, design, and underlying methodologies and tools, is owned by Sporenet OÜ or its licensors and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to use the platform during your subscription, subject to these Terms.
• Your content: You retain all rights to your Customer Content. Subject to your payment of applicable fees, the enrichment results specific to your engagement are yours to use.
• Feedback: If you give us feedback or suggestions, you grant us a perpetual, royalty-free right to use it to improve the platform.

9. Third-Party Services

The platform integrates with third-party services (such as payment, authentication, AI model, and email providers). Your use of those services may be subject to their own terms and privacy policies. We are not responsible for third-party services, and the availability of any integration may change.

10. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE PLATFORM AND ALL DATA AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. WE SPECIFICALLY DISCLAIM:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT
• ANY WARRANTY REGARDING THE ACCURACY, COMPLETENESS, OR CURRENTNESS OF DATA OBTAINED THROUGH THE PLATFORM
• ANY WARRANTY THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
• ANY WARRANTY THAT DATA OR OUTPUTS WILL RESULT IN ANY PARTICULAR BUSINESS OUTCOME OR ARE LEGALLY COMPLIANT FOR YOUR INTENDED USE IN ANY JURISDICTION

Data is compiled from public sources that may change, become outdated, or contain inaccuracies beyond our control. You are responsible for verifying data before relying on it.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SPORENET OÜ SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE PLATFORM.

OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE PLATFORM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Nothing in these Terms limits liability that cannot be limited under applicable law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Sporenet OÜ and its officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your use of the platform and any data obtained through it, including any outreach or marketing activities
• Your breach of these Terms or your compliance obligations
• Your violation of any applicable law, including data protection and electronic communications laws
• Any claim by a data subject, regulator, or third party resulting from your processing or use of data

This obligation survives termination of these Terms.

13. Confidentiality

Each party agrees to protect the other's confidential information and to use it only as needed to perform under these Terms. This obligation does not apply to information that is publicly available, independently developed, lawfully received from a third party, or required to be disclosed by law.

14. Term and Termination

These Terms apply for as long as you use the platform. Either party may terminate as follows:

• By you: you may stop using the platform and close your account at any time.
• By us: we may suspend or terminate your access for breach of these Terms, non-payment, or to comply with law, with notice where reasonable.

Upon termination:

• Your right to use the platform ceases immediately
• You remain responsible for fees accrued before termination
• We may delete your account and Customer Content after the retention period described in our Privacy Policy
• Sections that by their nature should survive — including Customer Content and Data Protection, Your Compliance Obligations, Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, Confidentiality, and Governing Law — survive termination

15. Changes to These Terms

We may modify these Terms from time to time. We will post the updated version on this page with a revised "Last updated" date and, for material changes, provide reasonable notice. Your continued use of the platform after changes take effect constitutes acceptance of the updated Terms.

16. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Estonia, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the platform shall be subject to the exclusive jurisdiction of the courts of Estonia, without prejudice to any mandatory consumer protections available to you.

17. Contact Us

If you have any questions about these Terms, contact us at:

Email: info@netspore.ee

Address: Sporenet OÜ, Erika tn 14, 10416 Tallinn, Estonia